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Minnesota Council of Health Plans
 
 


November 1997

 

 

Initiative Seeks to Gain Trust of Consumers
in Health Care System

Ethics, Quality, Information and Prevention Are Focus of Multi-Year Initiative

 

ST. PAUL, Minnesota — The Minnesota Council of Health Plans today launched a statewide, multi-year initiative to give consumers better tools to understand and evaluate managed care.

EQUIP (the acronym stands for ethics, quality, information and prevention) has two goals: educate Minnesotans on the challenges facing their health care system and engage them in making decisions on how the system can be improved.

Over the next year, EQUIP will involve consumers, employers and policy makers in determining the community's values and expectations for health care ethics and decision-making. And, by early next year, EQUIP will publish a report on how the quality of health care currently is measured and what the data show about Minnesota's plans. EQUIP also will make quality standards more useful to individuals and employers as they evaluate health plans. Other EQUIP efforts will involve improving consumer information and strengthening prevention efforts.

The Minnesota Center for Health Care Ethics and the Minnesota Institute of Public Health will partner with the council to address the ethics and prevention components of EQUIP. The Healthcare Education and Research Foundation will offer technical advice and serve as a reviewer for the quality report. Consumer organizations will be tapped to develop the best tools and strategies to disseminate desired information to consumers.

"Minnesota's health plans have done a great job of using managed care to improve quality and expand prevention, while keeping health care affordable," said Michael Scandrett, executive director, Minnesota Council of Health Plans. "However, we haven't done as good a job of explaining how managed care works. Consequently, surveys show people like their own health plan but have concerns about the future.

"The critics of managed care have become increasingly vocal; while some criticism is warranted, much of it is based in misunderstanding and misinformation. Let's eliminate the misinformation so we can focus on addressing the legitimate concerns. That's what EQUIP is all about."

The council will begin this month to move toward developing ethics standards. The council will bring together groups of consumers, legislators and regulators to examine issues involved in making care and treatment decisions. Real-life scenarios will be used to move the groups through the process of balancing the demand for services with cost restraints. The guidance of the groups, along with broader community advice, will result in the council's setting standards for health care ethics and decision-making.

The quality initiative also is currently underway. With technical advice from Cathy Borbas, executive director of HERF, the council has already begun work on a draft quality report. "We want to identify better ways in which quality can be measured and information be made more useful for consumers and employers when making health care decisions," said Dr. Craig Christianson, medical director, UCare Minnesota and co-chair of the Medical Issues Committee of the council.

Scandrett also pointed out that health plans are only one contributor to determining what services and treatments are covered. EQUIP will bring together employers who select coverage options, employees who negotiate benefits and legislators who mandate benefits.

"EQUIP will provide the platform to address the societal issues of assuring the highest quality of care while maintaining access and affordability throughout Minnesota," said Scandrett. The Minnesota Council of Health Plans is an association of 11 nonprofit Minnesota-based health care organizations that provide health coverage to more than 2 million Minnesotans.

Established in 1985, The Minnesota Council of Health Plans is a trade association representing Minnesota's nonprofit HMOs, health plans and coordinated care systems.

 
 
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